FAQ

POSITIONING

Your baby can be placed on his/her back, side or stomach with the Tucker Sling. Choose the position or positions that you and your doctor prefer. A baby can also be "swaddled" and secured in  the sling. See our video for instructions in our gallery!

HOW DOES THE SLING WORK?

The top of the Sling snuggly fits over one end of the crib or foam wedge like a fitted sheet or pillow case. The bottom portion of the Sling goes between the baby's legs and wraps securely around the torso. Fitted properly in the Sling, the baby will not slide down the mattress when one end of the mattress is raised to approximately 30 degrees.

TUCKER SLING & FOAM WEDGE

The "Combo" can be placed anywhere there is a safe and sturdy surface in your home, office, or daycare. It fits in most "play and pack" type of products. The Sling that fits the foam wedge will not fit a standard crib mattress nor will the Sling that is made to fit a standard crib mattress work with the foam wedge. Foam wedge dimensions are 26in (L) x 12in (H) x 24in (W).
If you can elevate one end of your standard crib mattress to approximately 30 degrees, then you may use a Sling for a standard crib mattress.

INSURANCE

Tucker Designs does not currently have a department to process health insurance claims for our customers. However, many insurance companies reimburse for The Tucker Sling. You need to check with your health insurance company to find out the specifics of the coverage that they provide for medical devices such as The Tucker Sling and request a claims form from the insurance company. Your health insurance company may ask for the "HCPC codes" in order to process a reimbursement claim.  You can also call our customer service for more information.
The HCPC Codes are as follows:

Tucker Sling E-0621

Foam Wedge E-0190

Miscellaneous E-1399

WHAT IS YOUR RETURN POLICY?

Our product is a single patient, single use product and cannot be returned for resale.

HOW LONG DOES IT TAKE?

All orders are generally processed and shipped within 1-2 business days. In case the product you selected is on backorder, you will receive immediate notification and be given the option to remain on backorder. All orders go thru an address verification system in order to protect our customers and the company against fraud. Therefore, we reserve the right to cancel any orders that are suspected of being under fraudulent activity.

CUSTOMER SUPPORT

Our hours of operation are Monday thru Friday 10:00 am to 7:00 pm Eastern Standard Time. During non-business hours you can contact us via our 24-hr answer line (504-464-7479) or by email info@TuckerDesigns.com.

Please leave a clear detailed message including your baby's age and weight and you will receive a call back by the next business day.

Privacy Policy
All information submitted to Tucker Designs, Ltd. is held private. We DO NOT sell customer information.

Security
Our website is not only designed to make your shopping experience easy, quick and enjoyable, but also secure. Protected by a 128-bit secure server certificate, none of our customers' information is released and is kept confidential.

Terms of Use and Disclaimer
All products that appear on TuckerSling.com are the sole property of Tucker Designs, Ltd. unless specified otherwise. Such materials protected by this copyright include but are not limited to any and all text; any and all images (including icons, logos, and other graphics); and any and all design elements of the website. Tucker Designs, Ltd. and the TuckerSling.com's website is used only for the purpose of shopping on this site, placing an order on this site, or for conducting other tasks associated with shopping or placing an order on this site. By placing an order with Tucker Designs, Ltd. you acknowledge and agree that at no time is Tucker Designs, Ltd. making any representations or warranty regarding the products purchased by you the customer.

BY USING THIS SITE AND/OR ANY SERVICES RELATED THERETO, YOU AGREE THAT YOU HAVE READ, UNDERSTAND AND AGREE TO THE TERMS OF USE AND DISCLAIMER.

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